Frequently Asked Questions
Get expert answers to common furnace control board questions. Professional guidance from Metro Vancouver's control board specialists with 20+ years experience.
Control Board Basics
What are the signs of a faulty control board?
Common signs include furnace not starting, error codes or blinking lights, intermittent heating, burnt smell, random shutdowns, or thermostat not responding. These symptoms indicate immediate professional attention is needed.
Can control boards be repaired or only replaced?
Most control board issues require complete replacement with OEM parts. While some minor issues like loose connections can be repaired, burnt or damaged boards must be replaced for safety and reliability.
How long does control board replacement take?
Professional control board replacement typically takes 1-3 hours, including diagnosis, installation, calibration, and system testing. Emergency service may be faster depending on parts availability.
Why do control boards fail?
Control boards fail due to power surges, age, moisture exposure, overheating, electrical shorts, or component wear. Regular maintenance can help prevent premature failures.
Are aftermarket control boards reliable?
We only use genuine OEM control boards for reliability and warranty coverage. Aftermarket boards may not be compatible and can cause additional system problems.
Service & Repair
Do you provide same-day emergency service?
Yes, we offer same-day emergency service across Metro Vancouver for critical control board failures, complete system shutdowns, and safety-related issues. Call 778-909-5731 for immediate response.
What brands of furnaces do you service?
We service all major furnace brands including Lennox, Goodman, Carrier, York, Trane, Rheem, Napoleon, Amana, and many others. Our 20+ years experience covers virtually all residential gas furnaces.
How much does control board replacement cost?
Costs vary by furnace brand, model, and control board type. We provide upfront pricing after diagnosis. Contact us at 778-909-5731 for a quote specific to your system.
Do you warranty your control board work?
Yes, we provide warranty on both OEM parts and our professional installation work. Warranty terms vary by manufacturer and service type - we'll explain coverage before starting work.
Can you diagnose control board issues over the phone?
While we can provide initial guidance, proper control board diagnosis requires on-site testing with professional equipment. We offer in-person diagnosis to accurately identify issues.
Error Codes & Troubleshooting
What do blinking lights on my furnace mean?
Blinking light patterns are error codes indicating specific control board or system issues. Each brand has different codes - we can interpret these and diagnose the exact problem professionally.
Should I reset my furnace control board myself?
We don't recommend DIY resets as they can mask serious safety issues or cause additional damage. Professional diagnosis ensures proper identification and resolution of underlying problems.
Why does my furnace keep showing error codes?
Recurring error codes typically indicate failing control board components, wiring issues, or system compatibility problems. Professional diagnosis can identify and resolve the root cause.
Can a bad control board damage other furnace parts?
Yes, faulty control boards can damage gas valves, blower motors, ignition systems, and other expensive components. Quick professional repair prevents costly secondary damage.
What should I do if my furnace won't start at all?
Complete system failure often indicates control board problems. Turn off the furnace, check your thermostat settings, and call 778-909-5731 for emergency service - don't attempt DIY repairs.
Service Areas & Availability
Which areas do you serve?
We serve all of Metro Vancouver including Vancouver, Burnaby, Surrey, Richmond, Coquitlam, North Vancouver, West Vancouver, New Westminster, Langley, and surrounding BC areas.
Do you service commercial furnaces?
Yes, we service both residential and commercial gas furnace control boards. Our experience includes various commercial HVAC systems throughout Metro Vancouver.
Are you available on weekends and holidays?
We provide emergency service 7 days a week for critical control board failures. Regular service appointments are available Monday through Saturday with emergency coverage always available.
How quickly can you respond to emergency calls?
Emergency response times vary by location and time, but we prioritize same-day service for critical failures. Call 778-909-5731 for immediate dispatch and estimated arrival time.
Do you provide service estimates before starting work?
Yes, we provide clear estimates after diagnosis and before beginning any repair work. No surprises - you'll know the cost upfront before we proceed with control board replacement.
Still Have Questions?
Our control board experts are ready to help with any questions about your furnace system. Get professional advice and service from Metro Vancouver's trusted HVAC specialists.